All ideas

Hi Team, I would like to request an enhancement to the Clarity Self Service Hub. Currently, requests can only be managed individually, and the Actions menu only provides Assign and Unassign options. For cases where multiple requests are identified...

Introduce automated email notifications to keep customers informed about changes to the Clarity portal. When a new Clarity UI update, feature, or important change is scheduled, an email notification should be sent automatically to all relevant cus...

We would like to see Quorum develop integration with the new GM EPC Connect application. While there are likely many useful features an integration could bring, one specific feature we would like to see implemented is the ability to send all the p...

Can we add a ‘last modified date’ or ‘closed date’ to service requests so I can track when tickets are closed? Sometimes tickets are closed much later than when they were created, and I lose track of the most recently worked ones. Being able to fi...

Currently, key fields such as Created Date are not easily visible without horizontal scrolling. There is no ability to reorder columns or control which fields are displayed. Introducing customizable column ordering and visibility would significant...

Provide enhanced visibility and functionality for Threat Hunts within Clarity, including easier access, tracking, and interaction with threat hunting activities.

Provide the ability to select which fields are included when exporting data from Clarity, allowing users to control columns and tailor exports to reporting needs.

Provide the ability to raise or link a Service Request directly from an existing ticket or action within Clarity to streamline workflows and reduce manual duplication.

There should be the ability to add notifications to specific email addresses for individual tickets. Currently, not all tickets in the portal are handled by the same person, so having this functionality would allow notifications to be tailored acc...

One thing our customers would find really useful is having an Or option in the Filters. As an example, reviewing Cyber Incidents which are either in Customer Action OR have a P1 priority.