All ideas

Due to the length of some of the incident names and security posture recommendations, some customers have requested either column resizing or overflowing onto multiple lines to accommodate the length for readability purposes. Currently views only ...

One thing our customers would find really useful is having an Or option in the Filters. As an example, reviewing Cyber Incidents which are either in Customer Action OR have a P1 priority.

We would like more granular control over Clarity email notifications. Specifically, we want to be able to disable email notifications for CST / alerts that are reassigned directly to us, and only receive email notifications for incidents that have...

Hi QC We've noticed there is an 'Export' functionality in the Clarity portal that allows data to be exported into Excel. We think it would be useful for us to schedule in our own reporting suites to the Clarity portal using an API call. Kind regar...

We have a lot of retail colleagues who don't necessarily have contact details, so can be hard to liaise with when DA has been taken, the likely scenario is they would call our internal IT Service Desk to reset their credentials after DA by QC is t...

On the Cyber Incidents page (which currently lists ID, Priority, Status, Title, Assignee, Type, Resolution, Cause, Created), please add a “Security Analyst” field. Reasoning: The current Assignee field is sometimes blank when incidents are resol...

It would be extremely helpful if customers were able to select their region within clarity (available possibly both front end for customer to edit and viewable in admin.quorumcyber.com). This would assist with knowing where in the world customers ...

Can I suggest that replies to e-mails generated by Clarity are automatically updated onto the portal itself? This is fairly common on service desk type platforms - such as FreshService or ServiceNow, allowing the customer to add notes or respond t...

Darren Chapman (Quorum Advisory Services) and I were reviewing the Clarity dashboards last week, putting together a Board pack that will go to the Board one a quarter. We thought it would be useful if you could filter the following sections by tic...

So the idea is to sync assignee of the incident on Clarity to Microsoft Sentinel's respected incident bidirectionally. If someone starts working on an incident on Clarity and assigns the same to themselves, respected incident on Sentinel side will...