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Clarity contacts tab priority scheduling

Could a feature enabling us to schedule how long an analyst is first priority, second priority, etc or Do not contact. This would enable us to automate our on-call schedule within the clarity contacts tab rather than requiring us to manually updat...
22 days ago in  0

Collapsible menu's

It would be greatly help if we can have a button to collapse/hide the side menu on clarity. this would give users more screen space to work with, especially on 14in laptops
about 2 months ago in  0

Dark mode for Clarity

The old version used to have dark mode. It would be nice to have that option for those with sensitive eyes.
2 months ago in  1 Future consideration

Add Attachment option to Incident Updates

It would be useful to be able to add screenshots to case updates - like the QC engineers are abel to do
2 months ago in  1 Planned

New Filter type for Delegated Authority action

Hi, Just wondering if we can have a new filter type for tickets where "Delegated Authority" actions were taken. This would be really helpful for us to review and report them internally. Thanks,Ravi
4 months ago in  1 Planned