All ideas

Single queue and location for better visibility (instead of having to click into each individual queue/tab on the left navigation panel). Examples of different queues are Cyber Incidents, Self Service Hub, Threat Hunts, Health Alerts, and Other In...

Can you create a favorite tab and the option to mark items as favorite for easy and quick access to most frequently accessed menu.

It's one less password to remember!

Hi, Just wondering if we can have a new filter type for tickets where "Delegated Authority" actions were taken. This would be really helpful for us to review and report them internally. Thanks,Ravi

Having a pop-up for the customer advising that they will not receive any emails if they remove all their contacts from Clarity would be helpful in creating friction and hopefully stopping customers from removing all their contacts.Also possibly ha...

We would like to be able to generate tickets when an email is submitted; idea of flow: email is sent to a QC mailbox ticket is generated in Clarity (service request, incident) email response noting ticket reference

Could a feature enabling us to schedule how long an analyst is first priority, second priority, etc or Do not contact. This would enable us to automate our on-call schedule within the clarity contacts tab rather than requiring us to manually updat...