All ideas

Can you create a favorite tab and the option to mark items as favorite for easy and quick access to most frequently accessed menu.

Could a feature enabling us to schedule how long an analyst is first priority, second priority, etc or Do not contact. This would enable us to automate our on-call schedule within the clarity contacts tab rather than requiring us to manually updat...

It's one less password to remember!

We would like to be able to generate tickets when an email is submitted; idea of flow: email is sent to a QC mailbox ticket is generated in Clarity (service request, incident) email response noting ticket reference