RELATED IDEAS
New Filter type for Delegated Authority action
Hi,
Just wondering if we can have a new filter type for tickets where "Delegated Authority" actions were taken. This would be really helpful for us to review and report them internally.
Thanks,
Ravi
Thank you so much for submitting your idea, we love to hear how we can improve the way you use Clarity. Right now, we are at the design stage of enhancing the user interface and experience of the incident list view. For this, we are planning to enable enhanced filtering options so that you can easily find tickets where delegated authority has been taken.