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Status Planned
Created by Guest
Created on Feb 7, 2024

New Filter type for Delegated Authority action


Just wondering if we can have a new filter type for tickets where "Delegated Authority" actions were taken. This would be really helpful for us to review and report them internally.


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  • Admin
    Runa Trones
    Feb 15, 2024

    Thank you so much for submitting your idea, we love to hear how we can improve the way you use Clarity. Right now, we are at the design stage of enhancing the user interface and experience of the incident list view. For this, we are planning to enable enhanced filtering options so that you can easily find tickets where delegated authority has been taken.