Enhancing Your Self Service Hub Experience

We're excited to introduce the latest improvements to the Customer Security Tickets in the Clarity Self Service Hub! This update brings a streamlined design, improved visibility, and a way to take action on your self service tickets, similar to how you experience other cyber incidents in the platform today.

What's New?

• Ability to resolve incidents - Easily take action on self service incidents using the action button within a ticket

• Organised Tab Structure - The new layout separates current work requiring your attention, from historical data, reports and insights

• Improved Usability - A clearer design to make it easier to navigate and manage your work efficiently

Starting June 20, you will see these improvements reflected in your dashboard.