All ideas

Provide the ability to select which fields are included when exporting data from Clarity, allowing users to control columns and tailor exports to reporting needs.

Provide the ability to raise or link a Service Request directly from an existing ticket or action within Clarity to streamline workflows and reduce manual duplication.

It would be extremely helpful if customers were able to select their region within clarity (available possibly both front end for customer to edit and viewable in admin.quorumcyber.com). This would assist with knowing where in the world customers ...

Can I suggest that replies to e-mails generated by Clarity are automatically updated onto the portal itself? This is fairly common on service desk type platforms - such as FreshService or ServiceNow, allowing the customer to add notes or respond t...

Darren Chapman (Quorum Advisory Services) and I were reviewing the Clarity dashboards last week, putting together a Board pack that will go to the Board one a quarter. We thought it would be useful if you could filter the following sections by tic...

Introduce automated email notifications to keep customers informed about changes to the Clarity portal. When a new Clarity UI update, feature, or important change is scheduled, an email notification should be sent automatically to all relevant cus...

Hi QC We've noticed there is an 'Export' functionality in the Clarity portal that allows data to be exported into Excel. We think it would be useful for us to schedule in our own reporting suites to the Clarity portal using an API call. Kind regar...

It would be helpful to our IT Security team to be able to submit and email support that would automatically create an incident ticket for SOC to review.

When a ticket has been identified as malicious, have the information relating to any threat actor activity clearly called out and visible on the Details or Overview section. Due to the amount of information added to a ticket as part of an investig...

We would like to see Quorum develop integration with the new GM EPC Connect application. While there are likely many useful features an integration could bring, one specific feature we would like to see implemented is the ability to send all the p...