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Status Needs review
Created by Guest
Created on Mar 2, 2026

Malicious Incident Key Info Visible in Clarity

When a ticket has been identified as malicious, have the information relating to any threat actor activity clearly called out and visible on the Details or Overview section.

Due to the amount of information added to a ticket as part of an investigation it can be very difficult for a customer to see key information.

For example:

  • What was accessed?

  • When did the TA gain access?

  • How long was the TA active?

  • What did they access?

  • Attach files