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Add Attachment option to Incident Updates

It would be useful to be able to add screenshots to case updates - like the QC engineers are abel to do
2 months ago in  1 Planned

New Filter type for Delegated Authority action

Hi, Just wondering if we can have a new filter type for tickets where "Delegated Authority" actions were taken. This would be really helpful for us to review and report them internally. Thanks,Ravi
4 months ago in  1 Planned