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Allow customers to add screenshots and files

When trying to attach a file of VIP users travelling to a ticket, it was not possible. However, there is an expectation that service requests are raised whenever customers need to notify the SOC of expected travel. This means that as well as raisi...
4 months ago in  1 Shipped

Add Attachment option to Incident Updates

It would be useful to be able to add screenshots to case updates - like the QC engineers are abel to do
6 months ago in  1 Shipped

Bug - Clarity -> Visibility -> Cost Monitoring

I am logged out when clicking this link and enter into a loop where I cannot get back in to Clarity without clearing by browser cache.
6 months ago in  0 Shipped