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Status Needs review
Created by Guest
Created on Jan 19, 2026

More Granular Control Over Clarity Email Notifcations

We would like more granular control over Clarity email notifications.

Specifically, we want to be able to disable email notifications for CST / alerts that are reassigned directly to us, and only receive email notifications for incidents that have been triaged and escalated by the SOC.

Today, notification settings are all-or-nothing and cannot be configured based on escalation path, which results in unnecessary notification noise.

Thanks!

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